How do I reset my password?

Can't Log In?

If you forgot your password follow these steps below to reset your password. 

  1. Open the CompTrain mobile app
  2. Click the “login/register” button at the bottom left-hand corner of the screen. 
  3. Click the “Forgot your password?” button at the bottom of the login screen. 
  4. Fill out the email address for your account
  5. A reset password email will be sent to your email inbox.  You should get this email within 5 minutes. 
    1. Open the reset password email and click the URL in the email to reset your password. 
    2. Fill out your new password
    3. Use your new password to sign in to the CompTrain mobile app.

    Logged in and want to reset password?

    If you are logged in to your account on your phone and want to reset your password for security reasons you can do so by following these steps. 

    1. Open the CompTrain mobile app
    2. Open the left-hand side menu
    3. Click 'Profile'
    4. scroll to the bottom of your profile page and click 'reset password'
    5. A reset password email will be sent to your email inbox.  You should get this email within 5 minutes. 
    6. Open the reset password email and click the URL in the email to reset your password. 
    7. Fill out your new password
    8. Use your new password to sign in to the CompTrain mobile app.