How do I change my CT Pro Subscription?

Looking to upgrade or downgrade your account? Follow these simple steps to do so.

Updating Your Subscription

  1. Log in to the CompTrain web dashboard (app.comptrain.co)
  2. Login to your account
  3. From the menu select Change Subscription
  4. From this view, you will be able to cancel/upgrade/downgrade your subscription. 

Free Users 

Free users will be able to choose to upgrade to any of our subscription types from here. 


Downgrading

If you are on a long-term subscription with us (12/6 months) you will only be able to downgrade until you are in the last 2-weeks of your existing subscription. Users on a month-to-month will be able to downgrade (cancel) at any point. 

Upgrading

you can upgrade from a month-to-month or 6-month subscription at any point. Your usage will be prorated on confirmation and you will be charged an updated amount based on how much you have used of your existing subscription.